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Registered Charity No. 1137057

©2019 by Your Sanctuary

Online Chat.

Our new confidential online chat enables you to get advice, signposting and information. The chat has been designed to run alongside our helpline service to provide a second avenue for those reaching out for support.




The chat is currently available during the following times:

Monday 10am-12pm 

Tuesday 1pm-3pm 

Wednesday 10am-12pm

Thursday 10am-12pm, 2pm-4pm & 7pm-9pm

Friday 7pm-9pm

If you require support outside of these hours, you can find written advice and information on things such as: housing, refuge and legal advice within the chat. If you would like to speak to someone over the phone, then please call our helpline: 01483 776822 anytime between 9am and 9pm.