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Registered Charity No. 1137057

©2019 by Your Sanctuary

Job Opportunities

FACILITIES COORDINATOR (Part Time)

North West Surrey
12 hours per week (3 x 4 hour shifts) - £6,416 pa (full time equivalent £19,247 pa)
We are looking for a part time Facilities Coordinator to be responsible for health and safety and the on-site housing management of two women’s refuges.  
This is a varied and interesting role with tasks arranging from the completion of risk assessments to undertaking property inspections and ensuring that alarm systems are tested on a regular basis.  You will have responsibility for managing a handyperson and will be the main point of liaison with external contractors and authorities.
You will need to have at least a basic knowledge and ideally experience of Health and Safety legislation and be extremely well organised, with excellent communication and administration skills along with the tenacity to ensure jobs are seen through to completion.   A good knowledge of word/excel/outlook is essential.   You must have a full driving licence and access to a reliable car as you will be travelling between sites on a regular basis.  
The role is for 12 hours per week to be worked over 3 x 4 hour shifts; the actual days and hours can be flexible but must be during Monday to Friday, between 9am and 5pm.  
We offer regular training and development opportunities along with 25 days annual leave (pro rata), an occupational pension scheme and employee assistance programme.  If you would like to be part of a small and friendly team of people who are making a big difference to the lives of those affected by domestic abuse, please contact admin@yoursanctuary.org.uk for a full job description and details of how to apply.
Closing date Monday 11th June (9am).   No recruitment agencies please.

Volunteering Opportunities

Out of Hours Helpline Volunteer

Published date: 23 January 2017
Closing date for applications: 01 June 2019

Our specialist helpline is an essential source of support for people experiencing domestic abuse and we are in urgent need of volunteers willing to cover out of hours shifts.

Answering calls, you will be providing immediate emotional and practical assistance, offering confidential, non-judgemental information and signposting to other agencies as appropriate.  

Shift times are:

Monday to Friday - 5pm to 9pm

Saturday/Sunday - 9am to 1pm, 1pm to 5pm and 5pm to 9pm.

There is some flexibility on timing so, for example, if you can't take the helpline until 5.30pm then we will provide cover until that time.  

The role is home based and you will be provided with a mobile phone on which to take calls.  There is always a staff member on call so that you have access to support, information or guidance at any time.   

We ask that volunteers cover two shifts per month wherever possible.  Full training is provided and you will be required to attend two evening training sessions (in Woking) and a period of shadowing on the helpline which takes place during the working day (again in Woking). 

You will need to be calm, sympathetic and friendly with a non-judgemental approach.  The ability to provide clear and concise information as well as being able to remain calm in potentially stressful situations is essential.

For more details/to apply please contact Karen C at admin@yoursanctuary.org.uk.

Weekday Office Hours Helpline Volunteer

Published date: 18 January 2017
Closing date for applications: 01 July 2019

Location: Woking

Being a Helpline Volunteer means that you are providing essential support to people experiencing domestic abuse.  You will be based at yourSanctuary's offices in Woking where you will be part of a great team in a friendly and supportive environment.  At present we are particularly looking for volunteers willing to cover a regular Monday or Friday afternoon although other sessions may be available on an ad hoc basis.  The main aspects of this role are:

  • Answering calls to the helpline.

  • Listening.

  • Providing immediate emotional and practical support as appropriate.

  • Offering confidential, non judgemental information and signposting to other agencies as needed.

  • Taking referrals to refuge.

  • Finding refuge accommodation out of our area when needed, accessing 'refuges on line' and information as appropriate.

  • Liaising with colleagues to manage cases as required.

  • Escalating issues as required.

  • Keeping up to date with changes in legislation and services offered in the areas relevant to domestic abuse and child protection to ensure that information provided is up-to-date and accurate.

You will be required to attend two evening training sessions (5.30pm to 8pm) along with a period of day-time (during Monday to Friday 9am to 5pm) shadowing on the helpline and, because it is essential that the service we offer to callers is of the highest standard, we only accept volunteers on the helpline who we believe have the skills and ability to cope with the demands of the role.   Although no previous experience is required and full training will be provided, you will need:

  • A friendly, calm and sympathetic telephone manner with good listening skills.

  • The ability to empathise whilst not getting personally involved with an individual's situation.

  • The ability to provide clear and concise information and guidance when needed.

  • The ability to remain calm in stressful situations and to successfully respond to and manage conflict.

  • Administration skills, including the ability to keep clear and accurate records.

  • Strong IT skills.

  • The ability to communication effectively with a wide range of people, including your Sanctuary team members, other volunteers, service users, professionals and partner agencies.

  • The ability to be an effective part of a small team.

  • To understand and respect issues of confidentiality.

  • A willingness to keep up-to-date with changes to legislation and services offered as they affect the role.

  • A commitment to equality and diversity and the impact of this on our service.

  • To support the aims and principles of your Sanctuary.

The shift time is 1pm to 5pm although there is some flexibility in terms of timings; we ask that a volunteer covers at least two shifts per month although we understand that occasionally this might not be possible. 

For more details and an application form please contact Karen C at admin@yoursanctuary.org.uk

Please note that this is a volunteering role so we do not accept CVs/use recruitment agencies.

Job Opportunities

FACILITIES COORDINATOR (Part Time)

North West Surrey
12 hours per week (3 x 4 hour shifts) - £6,416 pa (full time equivalent £19,247 pa)
We are looking for a part time Facilities Coordinator to be responsible for health and safety and the on-site housing management of two women’s refuges.  
This is a varied and interesting role with tasks arranging from the completion of risk assessments to undertaking property inspections and ensuring that alarm systems are tested on a regular basis.  You will have responsibility for managing a handyperson and will be the main point of liaison with external contractors and authorities.
You will need to have at least a basic knowledge and ideally experience of Health and Safety legislation and be extremely well organised, with excellent communication and administration skills along with the tenacity to ensure jobs are seen through to completion.   A good knowledge of word/excel/outlook is essential.   You must have a full driving licence and access to a reliable car as you will be travelling between sites on a regular basis.  
The role is for 12 hours per week to be worked over 3 x 4 hour shifts; the actual days and hours can be flexible but must be during Monday to Friday, between 9am and 5pm.  
We offer regular training and development opportunities along with 25 days annual leave (pro rata), an occupational pension scheme and employee assistance programme.  If you would like to be part of a small and friendly team of people who are making a big difference to the lives of those affected by domestic abuse, please contact admin@yoursanctuary.org.uk for a full job description and details of how to apply.
Closing date Monday 11th June (9am).   No recruitment agencies please.

Volunteering Opportunities

Out of Hours Helpline Volunteer

Published date: 23 January 2017
Closing date for applications: 01 June 2019

Our specialist helpline is an essential source of support for people experiencing domestic abuse and we are in urgent need of volunteers willing to cover out of hours shifts.

Answering calls, you will be providing immediate emotional and practical assistance, offering confidential, non-judgemental information and signposting to other agencies as appropriate.  

Shift times are:

Monday to Friday - 5pm to 9pm

Saturday/Sunday - 9am to 1pm, 1pm to 5pm and 5pm to 9pm.

There is some flexibility on timing so, for example, if you can't take the helpline until 5.30pm then we will provide cover until that time.  

The role is home based and you will be provided with a mobile phone on which to take calls.  There is always a staff member on call so that you have access to support, information or guidance at any time.   

We ask that volunteers cover two shifts per month wherever possible.  Full training is provided and you will be required to attend two evening training sessions (in Woking) and a period of shadowing on the helpline which takes place during the working day (again in Woking). 

You will need to be calm, sympathetic and friendly with a non-judgemental approach.  The ability to provide clear and concise information as well as being able to remain calm in potentially stressful situations is essential.

For more details/to apply please contact Karen C at admin@yoursanctuary.org.uk.

Weekday Office Hours Helpline Volunteer

Published date: 18 January 2017
Closing date for applications: 01 July 2019

Location: Woking

Being a Helpline Volunteer means that you are providing essential support to people experiencing domestic abuse.  You will be based at yourSanctuary's offices in Woking where you will be part of a great team in a friendly and supportive environment.  At present we are particularly looking for volunteers willing to cover a regular Monday or Friday afternoon although other sessions may be available on an ad hoc basis.  The main aspects of this role are:

  • Answering calls to the helpline.

  • Listening.

  • Providing immediate emotional and practical support as appropriate.

  • Offering confidential, non judgemental information and signposting to other agencies as needed.

  • Taking referrals to refuge.

  • Finding refuge accommodation out of our area when needed, accessing 'refuges on line' and information as appropriate.

  • Liaising with colleagues to manage cases as required.

  • Escalating issues as required.

  • Keeping up to date with changes in legislation and services offered in the areas relevant to domestic abuse and child protection to ensure that information provided is up-to-date and accurate.

You will be required to attend two evening training sessions (5.30pm to 8pm) along with a period of day-time (during Monday to Friday 9am to 5pm) shadowing on the helpline and, because it is essential that the service we offer to callers is of the highest standard, we only accept volunteers on the helpline who we believe have the skills and ability to cope with the demands of the role.   Although no previous experience is required and full training will be provided, you will need:

  • A friendly, calm and sympathetic telephone manner with good listening skills.

  • The ability to empathise whilst not getting personally involved with an individual's situation.

  • The ability to provide clear and concise information and guidance when needed.

  • The ability to remain calm in stressful situations and to successfully respond to and manage conflict.

  • Administration skills, including the ability to keep clear and accurate records.

  • Strong IT skills.

  • The ability to communication effectively with a wide range of people, including your Sanctuary team members, other volunteers, service users, professionals and partner agencies.

  • The ability to be an effective part of a small team.

  • To understand and respect issues of confidentiality.

  • A willingness to keep up-to-date with changes to legislation and services offered as they affect the role.

  • A commitment to equality and diversity and the impact of this on our service.

  • To support the aims and principles of your Sanctuary.

The shift time is 1pm to 5pm although there is some flexibility in terms of timings; we ask that a volunteer covers at least two shifts per month although we understand that occasionally this might not be possible. 

For more details and an application form please contact Karen C at admin@yoursanctuary.org.uk

Please note that this is a volunteering role so we do not accept CVs/use recruitment agencies.

Job Opportunities

Volunteering Opportunities

Out of Hours Helpline Volunteer

Published date: 23 January 2017
Closing date for applications: 01 June 2019

Our specialist helpline is an essential source of support for people experiencing domestic abuse and we are in urgent need of volunteers willing to cover out of hours shifts.

Answering calls, you will be providing immediate emotional and practical assistance, offering confidential, non-judgemental information and signposting to other agencies as appropriate.  

Shift times are:

Monday to Friday - 5pm to 9pm

Saturday/Sunday - 9am to 1pm, 1pm to 5pm and 5pm to 9pm.

There is some flexibility on timing so, for example, if you can't take the helpline until 5.30pm then we will provide cover until that time.  

The role is home based and you will be provided with a mobile phone on which to take calls.  There is always a staff member on call so that you have access to support, information or guidance at any time.   

We ask that volunteers cover two shifts per month wherever possible.  Full training is provided and you will be required to attend two evening training sessions (in Woking) and a period of shadowing on the helpline which takes place during the working day (again in Woking). 

You will need to be calm, sympathetic and friendly with a non-judgemental approach.  The ability to provide clear and concise information as well as being able to remain calm in potentially stressful situations is essential.

For more details/to apply please contact Karen C at admin@yoursanctuary.org.uk.

Weekday Office Hours Helpline Volunteer

Published date: 18 January 2017
Closing date for applications: 01 July 2019

Location: Woking

Being a Helpline Volunteer means that you are providing essential support to people experiencing domestic abuse.  You will be based at Your Sanctuary's offices in Woking as part of a great team in a friendly and supportive environment.  We are looking for volunteers willing to cover a Tuesday or Friday morning although other sessions may be available on an ad hoc basis.  The main aspects are:

  • Answering calls to the helpline.

  • Providing immediate listening, emotional and practical support.

  • Offering confidential, non judgemental information and signposting to other agencies as needed.

  • Taking referrals to refuge.

  • Finding refuge accommodation out of our area when needed, accessing 'refuges on line' and information as appropriate.

  • Keeping up to date with changes in legislation and services offered in the areas relevant to domestic abuse and child protection to ensure that information provided is up-to-date and accurate.

You will be need to attend two evening training sessions (5.30pm to 8pm) along with a period of day-time (during Monday to Friday 9am to 5pm) shadowing on the helpline and, because it is essential that the service we offer to callers is of the highest standard, we only accept volunteers on the helpline who we believe have the skills and ability to cope with the demands of the role.   Full training will be provided, but you will need a friendly, calm and sympathetic telephone manner with good listening skills; strong IT and administration skills;  the ability to communicate effective with a wide range of people and provide clear and concise information; the ability to remain calm in stressful situations and to successfully respond to and manage conflict. 

The shift time is 9am to 1pm although there is some flexibility. we ask that a volunteer covers at least two shifts per month.  For more details please contact Karen at admin@yoursanctuary.org.uk

Job Opportunities

Volunteering Opportunities

Refuge Coordinator - Maternity Cover - Fixed Term Contract*

Full time 36  hours per week Monday to Friday

£23,650 pa  

Do you have a passion for supporting and empowering women who have fled from domestic abuse?  If so, we have a fantastic opportunity for you to get involved in the running of our refuge service.  Using your strong administration and planning skills you will ensure that our two refuges provide an effective, efficient and consistent service to women and their children who need a safe place to stay, whilst also drawing on your knowledge and empathy to provide both practical and emotional support when acting as a key worker.  There will be the opportunity to get involved in helping us to continuously improve and develop the services we provide.

Being able to build strong relationships with colleagues, clients and local agencies is essential along with excellent organisational, communication and IT skills.  Experience of working or volunteering in a similar environment is essential and you must be able to demonstrate the ability to coordinate resources and make sound decisions under pressure.  The need for flexibility is key as no two days will ever be the same!

This is a challenging role but one which is also very rewarding.  Reporting to the Operations Manager, you will work 36 hours over five days (Monday to Friday) with emergency on call shift rota and helpline responsibilities. We offer 25 days annual leave along with a contributory pension scheme and employee assistance programme.

This role is based across two women's refuges and is therefore open to female applicants only and is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1.

 

The closing date for the vacancy has been extended to Monday 28th January 2019 (9am) but please be aware that applications may be considered as they are received as we are looking to fill this post as soon as possible.

 

A full job description/person specification is below along with a letter giving details of how to apply.  In your covering letter please include a paragraph on how your skills, experience and/or knowledge enable you to meet the requirements set out in the person specification for this post.  A full driving licence and access to a reliable car for work purposes is essential for this post.

No agencies please.

Outreach Volunteer

Published date: December 2018
We are establishing a new Outreach Volunteer Service with the aim to offer existing Outreach clients emotional and practical 1:1 support on a longer term and/or flexible basis.

 

Working with our experienced Outreach team in the community, you will be matched to clients based on their needs and requirements and your own skills, experience and availability.  You will meet clients on a regular basis to provide emotional and practical support, companionship and positive reinforcement.  You may also support clients with one off activities.  

The role will vary depending upon the needs of the client being supported but could involve meeting for a coffee and chat, going along to play groups or exercise classes, attending court, accompanying clients to meetings with housing departments or schools, helping clients to establish support networks or links with local services, supporting access to learning and work opportunities or running coffee mornings for small groups of clients.  

 

This is not suitable for volunteers looking for a short term opportunity but there is flexibility on when volunteering can take place.  Support and training will be provided by our Outreach Volunteer Coordinator but we do ask that you are willing to gain knowledge about issues relating to domestic abuse.  Volunteers will need to be confident, calm, and non-judgemental and have reasonable IT skills.  You will be asked to attend an induction evening and you will meet with the Coordinator before being accepted as a volunteer on this programme.  

For more details/to apply please contact Karen C at admin@yoursanctuary.org.uk.

Helpline Volunteer - Weekday Daytime and Out of Office Hours

Published date:  December 2018

Location: Woking and/or Home based 

Volunteers on our specialist helpline provide essential support to people experiencing domestic abuse.  Operating from 9am to 9pm, seven days a week, the helpline offers a range of opportunities for volunteers both during the working week or out of office hours to get involved  in:

  • Answering calls.

  • Providing immediate listening, emotional and practical support.

  • Offering confidential, non judgemental information and signposting to other agencies as needed.

  • Taking referrals to refuge (weekday daytime only).

  • Finding refuge accommodation out of our area when needed, accessing 'refuges on line' and information as appropriate (weekday daytime only).

  • Keeping up to date with changes in legislation and services offered in the areas relevant to domestic abuse and child protection to ensure that information provided is up-to-date and accurate.

You will be need to attend two evening training sessions (5.30pm to 8pm) along with a period of day-time (during Monday to Friday 9am to 5pm) shadowing on the helpline and, because it is essential that the service we offer to callers is of the highest standard, we only accept volunteers on the helpline who we believe have the skills and ability to cope with the demands of the role.   Full training will be provided, but you will need a friendly, calm and sympathetic telephone manner with good listening skills; strong IT and administration skills;  the ability to communicate effective with a wide range of people and provide clear and concise information; the ability to remain calm in stressful situations and to successfully respond to and manage conflict.  Shift times are 9am to 1pm, 1pm to 5pm and 5pm to 9pm Monday to Sunday although there is some limited flexibility on timings.   We ask that a volunteer covers at least two shifts per month.  For more details please contact Karen at admin@yoursanctuary.org.uk

Job Opportunities

All paid vacancies at Your Sanctuary will be advertised here. 

Children's Support Worker*

Published date: 28 October 2019

 

36 hours  per week (Monday to Friday) with option of job share to include one term-time only post

 

Salary circa £25,000 per annum.
 

Helping to undo the harm caused to children who have been affected by domestic abuse is a priority for us at Your Sanctuary.  We are looking for a talented and dedicated individual who can provide therapeutic support to children living in our refuges, both pre-school and school age.  You will have responsibility for developing child-centred support and safety plans (in conjunction with colleagues, schools and external agencies as necessary) as well as providing advocacy support. Experience of working with children on a one-to-one and group basis is essential as is experience of providing therapeutic support via play, key working, mentoring etc. along with an understanding of child development.  Acting as the Children’s Safeguarding Lead in refuge (under the Designated Safeguarding Lead), you must have the background, knowledge and skills to ensure that the child is at the centre of every decision.  Administration is a key element of the role including keeping accurate records.

You will need to be a well organised, and flexible individual as the role is split over two main sites. In return, we can offer you the opportunity to develop your skills and experience whilst being part of a friendly and supportive team.   We provide 25 days annual leave, a contributory pension scheme and an employee assistance programme.

Whether helping to build a child’s self-esteem, improve their social skills or providing support with parenting skills, you can make a real difference to a child’s future.   

Applicants must have a full driving licence and access to a reliable car and be able to undertake on-call duties as part of a rota. 

*This post is based in a women’s refuge and is therefore open to female applicants only and is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1.     

Closing date:  Monday 25th November (9am)

Applications will be considered upon receipt so the post may be filled before this. 

Please see below a full job description and person specification and a covering letter with details of how to apply.

  

No agencies please.

Volunteering Opportunities

Refuge - Children's Volunteer

Published date: 28 October 2019
 

We are looking for a volunteer in our Children's Service.  You will spend time in the playroom or garden, playing games, reading, helping with homework and running craft/activity sessions.  You will help the children develop their confidence and self-esteem.   Volunteering will take place Monday to Friday afternoons although there is more flexibility during school holidays. We are looking for someone with experience of volunteering or working with vulnerable children.

For more details/to apply please contact Karen at admin@yoursanctuary.org.uk.

Outreach Volunteer

Published date: December 2018
We are establishing a new Outreach Volunteer Service with the aim to offer existing Outreach clients emotional and practical 1:1 support on a longer term and/or flexible basis.

Working with our experienced Outreach team in the community, you will be matched to clients based on their needs and requirements and your own skills, experience and availability.  You will meet clients on a regular basis to provide emotional and practical support, companionship and positive reinforcement.  You may also support clients with one off activities.  

The role will vary depending upon the needs of the client being supported but could involve meeting for a coffee and chat, going along to play groups or exercise classes, attending court, accompanying clients to meetings with housing departments or schools, helping clients to establish support networks or links with local services, supporting access to learning and work opportunities or running coffee mornings for small groups of clients.  

 

This is not suitable for volunteers looking for a short term opportunity but there is flexibility on when volunteering can take place.  Support and training will be provided by our Outreach Volunteer Coordinator but we do ask that you are willing to gain knowledge about issues relating to domestic abuse.  Volunteers will need to be confident, calm, and non-judgemental and have reasonable IT skills.  You will be asked to attend an induction evening and you will meet with the Coordinator before being accepted as a volunteer on this programme.  

For more details/to apply please contact Karen C at admin@yoursanctuary.org.uk.

Helpline Volunteer - Weekday Daytime and Out of Office Hours

Published date:  December 2018

Location: Woking and/or Home based 

Volunteers on our specialist helpline provide essential support to people experiencing domestic abuse.  Operating from 9am to 9pm, seven days a week, the helpline offers a range of opportunities for volunteers both during the working week or out of office hours to get involved  in:

  • Answering calls.

  • Providing immediate listening, emotional and practical support.

  • Offering confidential, non judgemental information and signposting to other agencies as needed.

  • Taking referrals to refuge (weekday daytime only).

  • Finding refuge accommodation out of our area when needed, accessing 'refuges on line' and information as appropriate (weekday daytime only).

  • Keeping up to date with changes in legislation and services offered in the areas relevant to domestic abuse and child protection to ensure that information provided is up-to-date and accurate.

You will be need to attend two evening training sessions (5.30pm to 8pm) along with a period of day-time (during Monday to Friday 9am to 5pm) shadowing on the helpline and, because it is essential that the service we offer to callers is of the highest standard, we only accept volunteers on the helpline who we believe have the skills and ability to cope with the demands of the role.   Full training will be provided, but you will need a friendly, calm and sympathetic telephone manner with good listening skills; strong IT and administration skills;  the ability to communicate effective with a wide range of people and provide clear and concise information; the ability to remain calm in stressful situations and to successfully respond to and manage conflict.  Shift times are 9am to 1pm, 1pm to 5pm and 5pm to 9pm Monday to Sunday although there is some limited flexibility on timings.   We ask that a volunteer covers at least two shifts per month.  For more details please contact Karen at admin@yoursanctuary.org.uk

Job Opportunities

All paid vacancies at Your Sanctuary will be advertised here. 

Children's Support Worker*

Published date: 28 October 2019

 

36 hours  per week (Monday to Friday) with option of job share to include one term-time only post

 

Salary circa £25,000 per annum.
 

Helping to undo the harm caused to children who have been affected by domestic abuse is a priority for us at Your Sanctuary.  We are looking for a talented and dedicated individual who can provide therapeutic support to children living in our refuges, both pre-school and school age.  You will have responsibility for developing child-centred support and safety plans (in conjunction with colleagues, schools and external agencies as necessary) as well as providing advocacy support. Experience of working with children on a one-to-one and group basis is essential as is experience of providing therapeutic support via play, key working, mentoring etc. along with an understanding of child development.  Acting as the Children’s Safeguarding Lead in refuge (under the Designated Safeguarding Lead), you must have the background, knowledge and skills to ensure that the child is at the centre of every decision.  Administration is a key element of the role including keeping accurate records.

You will need to be a well organised, and flexible individual as the role is split over two main sites. In return, we can offer you the opportunity to develop your skills and experience whilst being part of a friendly and supportive team.   We provide 25 days annual leave, a contributory pension scheme and an employee assistance programme.

Whether helping to build a child’s self-esteem, improve their social skills or providing support with parenting skills, you can make a real difference to a child’s future.   

Applicants must have a full driving licence and access to a reliable car and be able to undertake on-call duties as part of a rota. 

*This post is based in a women’s refuge and is therefore open to female applicants only and is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1.     

Closing date:  Monday 25th November (9am)

Applications will be considered upon receipt so the post may be filled before this. 

Please see below a full job description and person specification and a covering letter with details of how to apply.

  

No agencies please.

Female Outreach Worker*

Salary £21,956 per annum

36 hours per week plus on call responsibilities on a rota basis (shift allowance paid).  8 month Fixed Term Contract

Using your communication skills and proactive attitude you will empower female survivors of domestic abuse to live a life without fear.  Working in our community based service you will provide emotional and practical support to women who are experiencing or have experienced domestic abuse.  Enabling clients to reach informed decisions about their future, you will undertake risk assessments, produce safety plans and liaise with statutory and other agencies.  In addition, you will facilitate group work programmes and take calls on our specialist helpline as well as deliver presentations to raise awareness.

You must be well organised and have a professional and flexible approach to your work along with a calm and reassuring manner.  This is a full time post and the working hours will be 8.45am to 5pm Monday to Thursday and 9am to 5pm Friday and will be offered on a fixed term contract basis from January 2020 to August/September 2020.

In return, we offer training opportunities, 25 days annual leave pro rata, a contributory pension scheme, an Employee Assistance Programme and a dynamic and engaging workplace.

The full job description, employee specification and cover letter with details of how to apply are below.  The closing date is Monday 2nd December (9am) but applications will be considered upon receipt so the post may be filled prior to this date.

Successful applicants must live within a reasonable distance of our Woking offices and be able to drive, with access to a reliable car for work purposes. 

*Due to the nature of this post it is open to female applicants only and is exempt under Schedule 9 Part 1 of the Equality Act 2010. 

Volunteering Opportunities

Refuge - Children's Volunteer

Published date: 28 October 2019
 

We are looking for a volunteer in our Children's Service.  You will spend time in the playroom or garden, playing games, reading, helping with homework and running craft/activity sessions.  You will help the children develop their confidence and self-esteem.   Volunteering will take place Monday to Friday afternoons although there is more flexibility during school holidays. We are looking for someone with experience of volunteering or working with vulnerable children.

For more details/to apply please contact Karen at admin@yoursanctuary.org.uk.

Outreach Volunteer

Published date: December 2018
We are establishing a new Outreach Volunteer Service with the aim to offer existing Outreach clients emotional and practical 1:1 support on a longer term and/or flexible basis.

Working with our experienced Outreach team in the community, you will be matched to clients based on their needs and requirements and your own skills, experience and availability.  You will meet clients on a regular basis to provide emotional and practical support, companionship and positive reinforcement.  You may also support clients with one off activities.  

The role will vary depending upon the needs of the client being supported but could involve meeting for a coffee and chat, going along to play groups or exercise classes, attending court, accompanying clients to meetings with housing departments or schools, helping clients to establish support networks or links with local services, supporting access to learning and work opportunities or running coffee mornings for small groups of clients.  

 

This is not suitable for volunteers looking for a short term opportunity but there is flexibility on when volunteering can take place.  Support and training will be provided by our Outreach Volunteer Coordinator but we do ask that you are willing to gain knowledge about issues relating to domestic abuse.  Volunteers will need to be confident, calm, and non-judgemental and have reasonable IT skills.  You will be asked to attend an induction evening and you will meet with the Coordinator before being accepted as a volunteer on this programme.  

For more details/to apply please contact Karen C at admin@yoursanctuary.org.uk.

Helpline Volunteer - Weekday Daytime and Out of Office Hours

Published date:  December 2018

Location: Woking and/or Home based 

Volunteers on our specialist helpline provide essential support to people experiencing domestic abuse.  Operating from 9am to 9pm, seven days a week, the helpline offers a range of opportunities for volunteers both during the working week or out of office hours to get involved  in:

  • Answering calls.

  • Providing immediate listening, emotional and practical support.

  • Offering confidential, non judgemental information and signposting to other agencies as needed.

  • Taking referrals to refuge (weekday daytime only).

  • Finding refuge accommodation out of our area when needed, accessing 'refuges on line' and information as appropriate (weekday daytime only).

  • Keeping up to date with changes in legislation and services offered in the areas relevant to domestic abuse and child protection to ensure that information provided is up-to-date and accurate.

You will be need to attend two evening training sessions (5.30pm to 8pm) along with a period of day-time (during Monday to Friday 9am to 5pm) shadowing on the helpline and, because it is essential that the service we offer to callers is of the highest standard, we only accept volunteers on the helpline who we believe have the skills and ability to cope with the demands of the role.   Full training will be provided, but you will need a friendly, calm and sympathetic telephone manner with good listening skills; strong IT and administration skills;  the ability to communicate effective with a wide range of people and provide clear and concise information; the ability to remain calm in stressful situations and to successfully respond to and manage conflict.  Shift times are 9am to 1pm, 1pm to 5pm and 5pm to 9pm Monday to Sunday although there is some limited flexibility on timings.   We ask that a volunteer covers at least two shifts per month.  For more details please contact Karen at admin@yoursanctuary.org.uk