Job Opportunities

All paid vacancies at Your Sanctuary will be advertised here.   No agencies please.

Service Manager - Domestic Abuse

November 2020

Salary circa £33,500 pa 36 hours per week

Do you want to make a real difference to the lives of adults and children who have experienced domestic abuse?  We are looking for an experienced manager with excellent communication and organisational skills to help us realise our vision of a world free from domestic abuse through the development and delivery of effective specialist services.

With primary responsibility for our community outreach and helpline services, this is a demanding role where you must be able to manage complex and conflicting priorities.  You will be involved in multi agency and partnership working so building strong relationships is essential as is motivating and leading a team of committed front line professionals. 

You must be able to demonstrate extensive management experience (of both people and services) ideally within the charity sector, and knowledge of issues relating to domestic abuse would be advantageous.  Practical experience and understanding of how to support individuals affected by trauma whilst maintaining professional boundaries is vital.  If you are calm, pragmatic and passionate about working in this field, this could be the challenge you've been waiting for.

We offer training opportunities, 25 days annual leave, a contributory pension scheme, an employee assistance programme, and a dynamic and engaging workplace.

A full job description/person specification and a covering letter with details of how to apply are below.  The closing date is Friday 8th January (9am).  

Female Helpline Advisor*

December 2020

Salary £23,406 pa 36 hours per week Monday to Friday plus emergency on call rota responsibilities for which an additional allowance is paid.

At Your Sanctuary, we are very proud of our helpline and online chat service through which we offer both practical and emotional support to those who have experienced domestic abuse.  We are now looking for a Helpline Advisor to champion the delivery and development of this service. 


This is a demanding and interesting role where you will be covering a daily helpline shift as well as training and supporting a team of volunteers, reviewing and updating policies, and looking for ways of enhancing the service we provide.  This is a fantastic opportunity to use your initiative and develop your skills and experience whilst making a real difference to our service users.


Experience of supporting individuals affected by trauma, either via a helpline or in person, is essential.  You must be able to demonstrate the ability to build strong relationships and communicate effectively (in person, over the phone and in writing); strong IT and organisational skills are necessary and knowledge of issues relating to domestic abuse would be advantageous.  In return, we can offer a stimulating and rewarding working environment, and opportunities for training and development.  We also provide 25 days annual leave, a contributory pension scheme and an employee assistance programme.

A full driving licence and access to a reliable car for work purposes is essential and you must live within a maximum 45 minutes driving distance from our offices in Woking.  This is so that occasional emergency on call rota responsibilities can be fulfilled in the event of a call out for urgent support purposes.


A full job description/person specification and a covering letter with details of how to apply are below.  The closing date is Friday 15th January (5pm) but we are looking to fill the post as soon as possible so applications will be considered upon receipt.

* Due to the nature of this role, this post is open to female applicants only and is exempt under Schedule 9 Part 1 of the Equality Act 2010.

Volunteering Opportunities

We are holding a virtual session on Wednesday 13th January, 5.30pm via zoom for those interested in volunteering.  This will focus on our structure, services and volunteering opportunities.  There will be a follow up session on Tuesday 26th January, 5.30pm looking at 'What is Domestic Abuse'.  Please contact karenlc@yoursanctuary for details.

Counselling Volunteers

October 2020

Are you a fully qualified counsellor used to dealing with traumatised clients affected by loss and/or grief and ideally with experience of supporting those who have experienced domestic abuse?  We are looking for volunteer counsellors to support survivors within our refuge and outreach services on a weekly basis.  This is a role in which you can make an immediate and vital impact.  You would need to have your own insurance and supervision in place and this role is not suitable for counsellors who are not yet fully qualified.  Please contact Karen at for more info.

Gardening Volunteer

1 October 2020

We are looking for a gardening volunteer to help maintain the garden at our new refuge.  This would involve mowing the lawn, weeding, occasional planting and general upkeep.  Ideally we would like someone to visit every couple of weeks during Spring and Summer (and perhaps a bit less often in Autumn/Winter).  Visits would need to take place between 9am to 5pm, Monday to Friday.

The garden is  really important space in the refuge, much used by residents and their children.  Please help make a different to them during their stay.

To apply, please contact

Outreach Volunteer

December 2018

We have established a new Outreach Volunteer Service with the aim to offer existing outreach clients emotional and practical 1:1 support on a longer term and/or flexible basis.


Working with our experienced Outreach team in the community, you will be matched to clients based on their needs and requirements and your own skills, experience and availability.  You will meet clients on a regular basis to provide emotional and practical support, companionship and positive reinforcement.  You may also support clients with one off activities.


The role will vary depending upon the needs of the client being supported but could involve meeting for a coffee and chat, going along to play groups or exercise clients, attending court, accompanying clients to meetings with housing departments or schools, helping them to establish support networks or links with local services, supporting access to learning or work opportunities, or running coffee mornings for small groups of clients. 


This is not a suitable for volunteers looking for a short term opportunity but there is flexibility on when the volunteering can take place.  Support and training will be provided by out Outreach Volunteer Coordinator but we do ask that you are willing to gain knowledge about issues relating to domestic abuse.  Volunteers will need to be calm, non-judgemental and have reasonable IT skills.  You will be asked to attend an induction evening and will meet with the Outreach Volunteer Coordinator before being accepted on the programme. 


Please apply to Karen at

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Registered Charity No. 1137057

©2019 by Your Sanctuary