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Complex Needs Support

Complex Needs Support*

Your Sanctuary is looking for two employees to provide Complex Needs Support within our women’s refuges which can accommodate in excess of 20 families.  This will enable us to provide specialist support to women fleeing domestic abuse who present with mental health, substance and alcohol abuse challenges.  

Helping to identify and work with clients who have complex needs, providing trauma informed, person centred and user-led support on both a 1:1 and group basis, you will ensure that survivors are given the security and support they need to build resilience and lead independent lives.

You will be responsible for undertaking needs and risk assessments, producing and delivering support plans and developing effective working relationships with specialists and external agencies. 
Experience of providing support to people with complex needs is essential as is in-depth, practical knowledge of mental health and ideally substance misuse issues.  You must have strong communication skills and the ability to prioritise competing demands whilst remaining calm in stressful situations.  If applying for the Senior Support post then you must have experience of supervising staff, preferably within a trauma informed environment.
In return, Your Sanctuary offers training opportunities, 25 days annual leave (pro rata for the part time post), a contributory pension scheme, an Employee Assistance Programme and a dynamic and engaging workplace.  There is the possibility of additional hours for the part-time post up to a maximum of 30 hours per week.
Full job descriptions/person specifications and a covering letter with further details are below. Please send your CV and a covering letter to by 9am Tuesday 1st June 2021.  In your covering letter please specify whether you are applying for the full time Senior Support post or the part time post and include a paragraph on how your skills, experience and/or knowledge enable you to meet the requirements set out in the person specification.  Please note that applications will be considered upon receipt so the posts may be filled at an earlier date.
Successful applicants must live within a reasonable distance from Your Sanctuary’s Woking office and be able to drive and have access to a reliable car along with being able to undertake on-call duties as part of a rota.

*Due to the nature of these posts they are open to female applicants only and are exempt under Schedule 9 Part 1 of the Equality Act 2010.